2020 Grand Boulevard - Kansas City, Missouri 64108
Phone: (816) 221-8600 - Fax: (816) 221-6699 - General E-Mail
SHIPPING:
Your purchase will be shipped UPS. Standard ground charges will be figured automatically at checkout. IF you need express shipping, please tell us in the “comment” box during checkout. You will be asked to approve the revised grand total via email correspondence before the order is processed.
DISCOUNTS:
Schools, Theaters, and non-profit organizations
are eligible for a 10% discount on purchases that exceed $50.00. To qualify,
the billing address of the credit card or purchase order must match the
school, theater, or non-profit organization’s shipping address. During
checkout, enter “costume” when asked for a coupon code. We reserve
the right to withhold a discount for any reason. If this occurs, you will
be notified by
e-mail before your order is processed.
TAX EXEMPT:
If you are Tax Exempt, please tell us in the “comment” box during checkout. Fax your tax exempt letter to 816-221-6699 or email it to sales@kccostume.com. The billing address of your credit card must match the address reflected on your tax letter. Items shipped outside the state of Missouri will not be taxed.
RETURNS:
Unopened and unused merchandise is returnable providing a return authorization number is requested within 24 hours from package delivery. Email sales@kccostume.com to obtain the authorization number before you return the item(s). A 20% restocking fee will apply. For obvious reasons, make-up, wigs, and hats are non-returnable. Returns for items paid via purchase order will receive store credit valid for up to one year, less restocking fee. Please note that all items purchased at our “walk-in” Kansas City retail location are non-returnable.